New Year's Eve 2026 — Booking Conditions

Version 1.0 · Last updated: 22 August 2026 · The event is organised and charged by (the "Venue").

1. The event

Your booking is for the New Year's Eve dinner and celebration on Thursday, 31 December 2026 at , Puerto del Carmen, Lanzarote. The price includes your reserved table for the whole night, a three-course dinner from the fixed event menu, live music and entertainment, a party pack, lucky grapes, one glass of prosecco or a soft drink at midnight, and the countdown celebration. Other drinks are not included.

2. Prices and payment

• Adults (12 years and over): €49.95 per person. Children aged 3–11: €19.95 per person. Children under 3: free of charge without a meal (they are counted for seating capacity).
• Full payment is taken at the time of booking, by card, through Stripe, our secure payment provider. We never see or store your card details.
• All prices are in euros and include applicable taxes (IGIC).

3. Your table

• The table (or block of adjoining tables) you select is reserved for your group for the whole night and will not be resold or shared with other groups.
• The arrival time you choose (18:30, 19:30 or 20:30) is the time dinner service starts for your table; it does not limit how long you can stay.
• In exceptional operational circumstances (for example a technical fault or safety issue affecting a specific table) the Venue may need to move your group to an equivalent or better table. We will tell you as early as possible.

Table rules

• The table you choose is the table you will have on the night. The floor plan shown when booking is the layout on 31 December. Tables cannot be changed, moved or rearranged at the Venue on the night.
• Groups and sets of tables. For groups of 5 or more, the booking system offers only pre-defined sets of neighbouring tables. Only these sets are available: tables that are not next to each other cannot be joined, and the Venue will not join or move tables on request on the night.
• Joining tables is never guaranteed. Each set states whether its tables can usually be pushed together or stay side by side. The Venue always does its best, but joining depends on the area and on leaving enough room for every guest to be comfortable and served well. A set of side-by-side tables is a valid table for the group.
• Extra chairs are only possible where the table indicates it ("up to X with extra chairs"), and are arranged by the Venue.
• Large groups. Online bookings are for up to 14 people, as long as a suitable table or set of tables is available. Larger groups are arranged personally by email; the tables offered are confirmed in writing before payment.
• By completing a booking you confirm that you have read and accept these table rules.

4. Menu choices, allergies and dietary needs

• Each guest's dishes must be selected online. You can change dishes, allergies and your arrival time free of charge until 27 December 2026 using Manage my booking with your booking reference and email. After that date the kitchen order is final and changes can only be requested by contacting the Venue directly.
• Please tell us about all allergies and dietary requirements when booking. Writing a dietary request in the booking does not by itself guarantee it can be met: the Venue will review it and contact you if anything cannot be accommodated. Vegan and gluten-free alternatives may be available when requested in advance.
• Our kitchen handles nuts, gluten, fish, shellfish, dairy and other allergens; although we take great care, we cannot guarantee the complete absence of traces.

5. Cancellations and refunds

• Cancellation by you (whole booking or individual guests):
  • Until 30 November 2026: full refund.
  • 1 – 15 December 2026: 50% refund.
  • After 15 December 2026: non-refundable.
• Refunds are per person, calculated on the price paid for the cancelled guest(s), and are returned to the card used for payment. To cancel, contact the Venue at quoting your booking reference.
• Not arriving on the night (no-show) is treated as a cancellation after 15 December and is non-refundable.
• If the Venue has to cancel the event (including for reasons of force majeure such as official restrictions or safety), you will receive a full refund of everything you paid. This is the limit of the Venue's liability for a cancelled event.
• Right of withdrawal: because this is a leisure service for a specific date, the statutory 14-day right of withdrawal does not apply (art. 103.l of the Spanish Consumer Protection Act, based on Directive 2011/83/EU art. 16(l)). The refund terms above apply instead.

6. On the night

• Please arrive at your chosen time so your dinner can be served properly. If you are going to be late, contact the Venue; tables of guests who have not arrived and not made contact may be released 90 minutes after their arrival time (with the cancellation terms above applying).
• Normal house rules apply: the Venue may refuse entry or service, or require guests to leave, in cases of intoxication, aggression or behaviour affecting other guests, with no refund in such cases.
• Children must be supervised by an adult in their group at all times. Lucky grapes for young children are at the discretion and under the supervision of their guardians.
• Legal venue capacity applies at all times.

7. General

• The party organiser (lead booker) confirms they are authorised to book, and to provide guest details, on behalf of the whole group.
• These conditions are governed by Spanish law. Disputes are subject to the courts of the consumer's domicile or of Arrecife (Lanzarote), as applicable by law.
• Contact: · Tel. · , CIF , .

Privacy Policy

Version 1.0 · Last updated: 22 August 2026

1. Who is responsible for your data

The data controller is , CIF , with registered address at — the company operating in Puerto del Carmen, Lanzarote, Spain. Contact for privacy matters: · Tel. .

2. What data we collect and why

3. Who your data is shared with

• Stripe (payment processing) — Stripe Payments Europe Ltd, Ireland.
• Google Cloud / Firebase (secure hosting and database) — Google Ireland Ltd.
• Aruba S.p.A. (our email provider, Italy) — to send you booking emails.
• Nobody else. We do not sell or rent personal data, and we do not use advertising or tracking cookies on the booking site. Where a provider processes data outside the EEA, it does so under the European Commission's Standard Contractual Clauses or an adequacy decision.

4. How long we keep it

• Booking details (names, contact details, menu choices, allergies) are kept for the organisation of the event and deleted or anonymised within 6 months after the event.
• Invoicing and payment records are kept for the periods required by Spanish tax and commercial law.
• Marketing consent data is kept until you withdraw consent.

5. How we protect it

Your data is stored encrypted in Google's cloud infrastructure. The database is not accessible from the internet: only our own server functions can read it. The management panel requires an authorised administrator login, and you can only see your own booking with your reference and email. All traffic uses HTTPS. Card details never touch our systems.

6. Your rights

Under the GDPR you can ask us for access to, correction of, deletion of, or a copy (portability) of your personal data, restrict or object to its processing, and withdraw consent at any time — by writing to . You also have the right to complain to the Spanish supervisory authority (Agencia Española de Protección de Datos, www.aepd.es).

7. Cookies and local storage

The booking site does not use advertising or analytics cookies. It only uses the browser's essential local storage to keep your booking in progress while you complete payment. Stripe's checkout page uses its own strictly necessary cookies to process the payment securely.

If there is any conflict between translations of these texts, the English version prevails. · Back to booking